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Chief Minister attends the state ‘SWAGAT’, an online initiative for the redressal of public grievances

“Farmers, ordinary citizens do not have to come to the state SWAGAT for minor problems, their redressal should be ensured at the district level itself,” said Chief Minister

A total of 3,887 problems were solved by combining village-taluka-district ‘SWAGAT’ in August 2023

Gandhinagar, 24 August 2023: Chief Minister Shri Bhupendra Patel clearly instructed the district collectors and district development officers of the state that provisions should be made such that grievances of farmers and citizens must be solved at the district level itself so that they do not have to reach out at Rajya SWAGAT to solve their minor grievances.

In this context, he said that if the local administrative system resolves the issues like getting a farmer authenticity certificate regarding the acquired land, discrepancy in compensation amount, and removing the encroachment on public roads, then the people and farmers residing in rural areas do not require to visit Gandhinagar to attend Rajya SWAGAT.

Chief Minister Shri Bhupendra Patel issued instructions to the Collectors-Development Officers for their prompt and appropriate redressal after listening to the submissions of the applicants who came to attend the state SWAGAT.

During this Rajya SWAGAT program presentations that were put forward in front of the Chief Minister were regarding urban development, revenue, panchayat, home department, and the removal of illegal constructions and construction of sewer lines and paved roads near residences.

Not only this, the Chief Minister got the problem resolved by giving necessary instructions on the issue of compensation to about 800 farmers of Banaskantha who were affected by the laying of the oil company’s pipeline.

Chief Minister Mr. Bhupendra Patel also urged the district administration to take strict action in cases like illegal construction, fraud, and irregularities in land measurement.

12 grievances were addressed in today’s round of ‘SWAGAT’ Online Public Grievance Redressal which is organized regularly on the fourth Thursday of every month under the chairmanship of the Chief Minister. During the month of August, 77.58 percent i.e., 3,887 complaints have been successfully redressed in the district, taluka, and village SWAGAT out of 5010 representations.

Chief Principal Secretary to Chief Minister Shri K Kailashnathan, Additional Chief Secretary Shri Pankaj Joshi, and senior officers of the Chief Minister’s Office participated in this state-level SWAGAT program from Gandhinagar.

Collectors, DDOs, and district administration officials of the districts of the state participated in the program through video conference.

Source: Information Department, Gujarat